FAQ (Windows)

FAQ (Windows)

This section is to address issues faced when JET is installed on windows server

Table of Contents

When emails are not being sent.

  • Open a browser page and run the page “…/JET/scheduler.php” without closing it.

How to install SSL Certificate in Windows (apache)

httpd.conf

Step 1: Uncomment the below lines

				
					LoadModule ssl_module modules/mod_ssl.so
LoadModule socache_shmcb_module modules/mod_socache_shmcb.so
Include conf/extra/httpd-vhosts.conf
				
			

Step 2: Replace <Directory /> with the following

				
					<Directory />
    AllowOverride All
    Require all granted
</Directory>
				
			

Step 3: Replace last line of <Directory “${INSTALL_DIR}/www/”> with the following

				
					Require all granted
				
			

Step 4: Replace <Directory “${SRVROOT}/cgi-bin”> with the following

				
					<Directory "${SRVROOT}/cgi-bin">
    AllowOverride None
    Options None
    Require all granted
</Directory>
				
			

httpd-ssl.conf

Step 1: Replace SSLSessionCache with the below

				
					SSLSessionCache        "shmcb:C:/<folder>/bin/apache/apache<version>/logs/ssl_scache(512000)"
				
			

<folder> is the root folder where you install your apache.

<version> is your apache version

Step 2: Replace <VirtualHost _default_:443> with the below

				
					<VirtualHost _default_:443>
DocumentRoot "C:/<folder>/www"
ServerName demo.jetworkflow.com:443
ServerAdmin admin@example.com
ErrorLog "C:/<folder>/bin/apache/apache<version>/logs/error.log"
TransferLog "C:/<folder>/bin/apache/apache<version>/logs/access.log"
	<Directory "c:/<folder>/www/">
		Options +Indexes +Includes +FollowSymLinks +MultiViews
		AllowOverride All
		Require all granted
	</Directory>
				
			

<folder> is the root folder where you install your apache.

<version> is your apache version

In this example, we use our demo server URL demo.jetworkflow.com

Step 3: Update certificate lines

				
					SSLCertificateFile "C:/<folder>/bin/apache/apache<version></version>/conf/key/certificate.crt"
SSLCertificateKeyFile "C:/<folder>/bin/apache/apache<version>/conf/key/certificate.key"
SSLCertificateChainFile "C:/<folder>/bin/apache/apache<version>/conf/key/ca_certificate.crt"
				
			

<folder> is the root folder where you install your apache.

<version> is your apache version

If your certificate is in a different folder, you can specify a different folder for this.

Step 4: Replace Customlog with the below

				
					CustomLog "C:/<folder>/bin/apache/apache<version>/logs/ssl_request.log" \
          "%t %h %{SSL_PROTOCOL}x %{SSL_CIPHER}x \"%r\" %b"
				
			

<folder> is the root folder where you install your apache.

<version> is your apache version

httpd-vhosts.conf

Step 1: Replace fully with the below.

				
					<VirtualHost *:80>
  ServerName lc.jetworkflow.com
  DocumentRoot "c:/<folder>/www"
  <Directory "c:/<folder>/www/">
    Options +Indexes +Includes +FollowSymLinks +MultiViews
    AllowOverride All
    Require all granted
  </Directory>
</VirtualHost>
				
			

<folder> is the root folder where you install your apache.

<version> is your apache version

Restart the apache service after this.

Apache/php version hiding

Update ServerSignature and ServerTokens with the following.

				
					ServerSignature Off
ServerTokens Prod
				
			

How to hide server default page or the root directory from the root of your website?

Edit the httpd-vhosts.conf file

				
					<VirtualHost *:80>
Redirect permanent / https://www.yourdomain.com/
RedirectMatch ^/$ /JET/
</VirtualHost>
				
			

Edit the httpd-ssl.conf file

				
					<VirtualHost *:443>
RedirectMatch ^/$ /JET/
</VirtualHost>

				
			

Please add the Redirect and RedirectMatch lines into the existing lines.

Redirect will force your website to use https

RedirectMatch will redirect your root directory accordingly.

Security Updates (Apache)​

httpd.conf

Step 1: Uncomment the below lines.

				
					LoadModule ssl_module modules/mod_ssl.so
LoadModule socache_shmcb_module modules/mod_socache_shmcb.so
Include conf/extra/httpd-vhosts.conf
				
			

Step 2: Replace <Directory /> with

				
					<Directory />
    AllowOverride All
    Require all granted
</Directory>
				
			

Step 3: Replace last line of <Directory “${INSTALL_DIR}/www/”> with

				
					Require all granted
				
			

Step 4: Replace <Directory “${SRVROOT}/cgi-bin”> with

				
					<Directory "${SRVROOT}/cgi-bin">
    AllowOverride None
    Options None
    Require all granted
</Directory>
				
			

httpd-ssl.conf

Update the below lines.

				
					SSLCipherSuite      ECDHE-ECDSA-AES128-GCM-SHA256:ECDHE-ECDSA-AES256-GCM-SHA384:ECDHE-ECDSA-AES128-SHA:ECDHE-ECDSA-AES256-SHA:ECDHE-ECDSA-AES128-SHA256:ECDHE-ECDSA-AES256-SHA384:ECDHE-RSA-AES128-GCM-SHA256:ECDHE-RSA-AES256-GCM-SHA384;DHE-RSA-AES128-GCM-SHA256:DHE-RSA-AES256-GCM-SHA384
SSLProxyCipherSuite      ECDHE-ECDSA-AES128-GCM-SHA256:ECDHE-ECDSA-AES256-GCM-SHA384:ECDHE-ECDSA-AES128-SHA:ECDHE-ECDSA-AES256-SHA:ECDHE-ECDSA-AES128-SHA256:ECDHE-ECDSA-AES256-SHA384:ECDHE-RSA-AES128-GCM-SHA256:ECDHE-RSA-AES256-GCM-SHA384;DHE-RSA-AES128-GCM-SHA256:DHE-RSA-AES256-GCM-SHA384
SSLProtocol all -SSLv3 -TLSv1 -TLSv1.1
SSLProxyProtocol all -SSLv3 -TLSv1 -TLSv1.1
				
			

php.ini

Update the below lines.

				
					expose_php = Off
max_execution_time = 3600
max_input_time = 3600
post_max_size = 2000M
upload_max_filesize = 2000M
default_socket_timeout = 3600
session.cache_expire = 3600
date.timezone = Asia/Singapore
session.cookie_httponly = 1
session.use_only_cookies = 1
session.cookie_secure = 1
				
			
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